Shipping policy

Last updated: October 30, 2026

Delivery area and standard shipping

We offer free standard shipping, with no minimum purchase, to the 50 United States and Washington, DC. International delivery is not offered. We do not ship to PO Boxes, U.S. territories, or APO/FPO/DPO addresses. Contact us before ordering if a possible carrier restriction applies; acceptance must be confirmed. For Alaska, Hawaii, remote destinations, or a time-sensitive need, ask us to confirm the address-specific estimate.

Processing and estimated delivery

Processing normally takes 1–2 business days. After shipment, standard transit is estimated at 2–4 business days, for an estimated total of 3–6 business days from order processing through delivery. Business days are Monday through Friday, excluding U.S. federal holidays. Estimates are not guarantees; weather, carrier disruptions, or an address issue can affect timing. Any order-specific information presented at checkout should be reviewed before payment.

Charges, taxes, and tracking

Standard shipping has no order-value or weight threshold charged to the customer. Applicable taxes and the final total are displayed at checkout. We provide shipment and tracking information when available for your order. Carrier and service availability can vary by destination; we do not promise an unconfirmed carrier for every order.

Address changes and cancellation

Check your address before paying. Contact support@teesmate.com promptly with an order number to request a correction or cancellation. We will check the fulfillment status; a change may no longer be possible after processing or dispatch. If cancellation is not possible, eligible returns remain subject to our Refund Policy.

Delays and delivery problems

If we cannot ship within the promised time, we will notify you, provide a revised estimate, and explain the option to cancel for a prompt refund as required by applicable law. We will obtain any consent required for a longer delay. If tracking appears lost, shows delivery you have not received, or an item arrives damaged, contact us with the order number so we can investigate with the appropriate service provider. Promptly reporting a problem helps the investigation and does not waive your statutory rights.

Contact Teesmate

Operated by Blate 79Mint Preloral Shop INC.
2432 Fairview Spur, Owensboro, KY 42303, United States

support@teesmate.com · +1 (270) 302-9521
Contact Us · teesmate.com

Business correspondence address only. This is not a walk-in retail store.

For returns, contact us first. We will provide a prepaid return label and the correct return address. Do not send returned goods to our business correspondence address unless instructed to do so.